Technology Banner. Help us help you! Resources and tools for technology help.

Resources for Everyone

Chromebook Tips & Tricks

Chromebooks are going to have issues or bugs. It's a regular part of technology. Below are tutorials on how to fix common issues and perform basic troubleshooting.

This section is a work in progress. If you have any requests for common issues you experience, please reach out to Shannon Sizemore (shannon.sizemore@jessamine.kyschools.us) and I can add it to my list.

Resources for Teachers

These resources are specific to classroom related instruction, designed with teachers and assistants in mind.

Resources for Substitutes, Support Staff, & Coaches

Support staff are defined as bus drivers, custodial staff, food service employees, and other similar employees.

JCS Staff Site

Resources for Everyone

How do I put in a technology help desk ticket?

How do I access my JCS email?

How do I get my phone on the wifi?

How do I reset my password?

What is 2FA? How do I set it up?

How do I access Frontline?

How do I print? What is Papercut?

How do I claim my JCS account?

How do I access the Staff Site? How do I bookmark it on phone?

What is PII?

So, what is DocHub?

How do I use my deskphone?

So, what is Remind?

Chromebook Tips & Tricks

Updating a Chromebook

Clearing Cache and Cookies

Resetting Settings from the Browser

Powerwashing a Chromebook

Checking Audio Output

Keyboard Shortcuts

Casting

Accessibility Features

Resources for Teachers

So, what is Clever?

So, what is Google Classroom?

So, what is Infinite Campus?

So, what is Remind?

So, what is Securly?

Resources for Substitutes, Support Staff, & Coaches

All: What do I do if I need technology help?

Subs: How do I claim a job in Frontline?

Support Staff: How do I clock in and out?

Coaches: How do I set up Remind?